FAQ

For a limited time, enjoy up to 50% off selected Lévran pieces, including premium linen shirts, refined tailoring and handcrafted suede loafers.

To further elevate your order, additional savings are automatically applied:

10% extra off when purchasing 2 items

20% extra off when purchasing 3 items

30% extra off when purchasing 4 or more items

For a limited time, enjoy an additional 10% off your order with code: EXTRA10

Promotions may vary throughout seasonal campaigns and selected collections.

Yes, Lévran offers worldwide insured shipping across Europe and internationally.

To provide a seamless premium experience, all import duties and taxes are covered by us whenever applicable, meaning no unexpected costs upon delivery.

Shipping times may vary slightly depending on destination and local customs processing.

Orders are typically prepared and dispatched within 24–72 hours.

Estimated delivery times after dispatch:

Netherlands & Germany: 5–9 business days

Europe: 7–11 business days

United Kingdom: 5–9 business days

United States & Canada: 7–11 business days

Rest of World: 8–13 business days

You will receive a confirmation email with tracking details as soon as your order has shipped.

Once your order has been dispatched, you will receive an email containing your tracking information.

You can monitor your shipment directly through the tracking link provided in your shipping confirmation email.

You may also track your order anytime through our Track Your Order page on the website by entering your tracking number.

Please allow a short period for the courier to activate tracking updates after dispatch.

Tracking updates may take 3-5 business days to appear during the initial logistics process.

During the early stages, parcels are often undergoing international processing and customs clearance before local courier scans begin updating shipment status.

If your tracking remains inactive for longer than expected, please contact our support team.

Orders are processed quickly to ensure efficient fulfillment.

If you wish to modify or cancel your order, please contact us within 12 hours of placing your order. Once processing has begun, changes may no longer be possible.

We offer a 14-day return or exchange window from the date of delivery.

Returned items must be in their original condition, unworn, unwashed and with all original tags attached. Footwear must be returned without visible signs of wear.

Please note that sale items may be subject to different return conditions.

To initiate a return or exchange, simply contact our support team with your order number and reason for return.

Our team will guide you through the process and provide the appropriate return instructions.

We recommend using a trackable shipping method to ensure safe delivery.

Once your return has been received and inspected, refunds are typically processed within 5–10 business days.

Depending on your payment provider or bank, it may take additional time for the funds to appear in your account.

You will receive a confirmation email once your refund has been completed.

Lévran garments are designed with a refined, relaxed silhouette, balancing effortless comfort with elevated tailoring.

Most customers choose their regular size for the intended fit. If you prefer a more tailored appearance, sizing down may be preferred for certain relaxed linen styles.

Please refer to the size guide available on each product page for exact measurements.

Yes, our linen pieces generally fit true to size.

They are intentionally designed with a slightly relaxed Mediterranean-inspired fit to allow breathability and effortless comfort during warmer days.

If you are between sizes, choose your normal size for a relaxed fit, or size down for a more tailored silhouette.

To preserve the softness and longevity of your linen pieces, we recommend washing at a cold or gentle temperature (30°C maximum) and allowing garments to air dry naturally.

Avoid tumble drying and use a steamer or light ironing if desired. Natural creasing is part of linen’s effortless character.

Our suede loafers are crafted from premium soft suede and should be handled with care.

We recommend brushing them regularly with a suede brush, avoiding excessive moisture and applying a suede protector spray before wear.

Store them in a cool, dry place to preserve their shape and texture.

Yes, linen naturally develops subtle creases during wear.

This is part of premium linen’s appeal and contributes to its relaxed Mediterranean elegance. Rather than looking overly structured, linen is intended to feel breathable, effortless and refined.

We offer a range of secure payment methods for a seamless checkout experience.

Available payment options may include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna and local payment methods, depending on your region.

All available payment methods will be displayed securely at checkout.

Yes, all payments on Lévran are processed through encrypted and secure payment systems.

Your personal and payment information is protected using advanced security measures to ensure a safe shopping experience at every stage of checkout.

We never store sensitive payment details.

Our support team is always happy to assist.

For any questions regarding your order, sizing, delivery or returns, please contact us via:

contact@levran-online.com

To help us assist you as quickly as possible, please include your order number when reaching out.

We aim to respond to all inquiries within 24-48 business hours.

During busy periods or seasonal campaigns, response times may occasionally be slightly longer, but we always aim to assist you as quickly as possible.

Lévran is built around a simple philosophy: refined menswear designed for warmer days.

Inspired by Mediterranean living, our collections combine premium linen, soft suede and effortless tailoring to create pieces that feel timeless, comfortable and easy to wear.

We focus on elevated essentials with an emphasis on quality, understated design and versatile styling.

Lévran draws inspiration from the effortless elegance of Mediterranean summers.

From coastal evenings and warm sunlight to relaxed tailoring and timeless textures, every collection is designed to reflect a lifestyle centered around simplicity, refinement and understated luxury.

Our goal is to create menswear that feels effortless, refined and made to move seamlessly through warmer days.